We worked with a manufacturing process control SaaS solutions provider—focused on addressing the needs of small and mid-sized manufacturing companies—as they drive digital transformation across their operations.
While the data velocity flowing across the shop floor was high, the value of the first-party data that the vendor was able to mine and process for its SMB customers had not been determined.
The leadership team was new to AI/ML and required help to drive and implement strategy, as well as create AI/ML algorithms and models.
The solution value proposition was strong, however there were incumbent vendors who held strong market positions.
There was no clear vision to set the direction. Defining a new market category or niche was critical to stand out.
The business value is to improve product quality on the manufacturing shop floor and use AI-assisted quality control powered by the client SaaS solution.
We identified the following potential AI uses cases for a potential representative customer
We started with Quality Control for the AI MVP concept.
Pass/Fail of manufactured components and finished goods on the shop floor.
Logistic regression (categorical) with computer vision anomaly detection models.
Linear regression to determine pass/fail based on real world data.
Product images, audio, operator notes and process data from the shop floor manufacturing system will be captured in real time during the manufacturing process.
Data could be ingested in the 3rd party managed private or hybrid data lake, where it will be stored, processed and correlated in real time at the edge or in the cloud.
The client management team was relatively new to AI/ML so additional training and consulting resources would be needed to enhance and train them to become proficient in order to enable the identified potential AI use cases.
With high velocity of operational data from the manufacturing, there is a significant potential to apply AI techniques; however, the signal in the data was unclear so an experimentation and discovery process was needed to better understand the value.
The client needed help to implement algorithms and build new models to train and deploy on the shop floor data.
Via our category process we defined a new market category, including a market blueprint and ecosystem strategy summary.
Further work was needed to help the client map the product roadmap to the new category.